MSC Thailand adopts digital approach for deliveries

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Mediterranean Shipping Company Thailand (MSC) has implemented the CODEX Electronic Delivery Order (e-DO) Service for the digitalisation of deliveries.

The product was developed by IT solution provider Kale Logistics Solutions and brought to Thailand by TIFFA EDI to support local users during the COVID-19 pandemic period and beyond.

The e-DO solution automatically updates information when a terminal releases cargo providing electronic goods release certificates and shipment status updates 24 hours a day.

The digital transfer of documents aims to reduce congestion at the counters, eliminate paper, and promote cost savings.

In addition, the reduction in manual processing increases security and minimises the possibility of error.

“It’s a huge milestone that MSC Thailand has decided to digitalise 100 per cent of our traditional DO to the e-DO service to facilitate ease of doing business for our customers in Thailand,” said Rungruedee Kurutuch, Deputy Managing Director at MSC Thailand.

“It’s not always easy to change traditional ways of working in the logistics supply chain and bring everyone from importers/brokers to carriers and terminals/depots from paper-based over to fully electronic goods release, but once everyone adapts to the new environment, we will all derive benefits from this change in long run.”

“We’ve already seen a 25 per cent increase in the number of Delivery Orders processed through the CODEX platform by MSC in Thailand,” added Vineet Malhotra, Director and Co-Founder at Kale Logistics Solutions.

“With e-DO penetration gaining ground with all MSC customers, we are confident that automation will speed up the process, reduce workload, improve overall compliance, and contribute to faster freight delivery.”

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